Profile and Qualities of a Functional Analyst

The typical profile

The grid below shows where the typical profile of the functional analyst is based on the MBTI (Myers-Briggs Type Indicator) approach.

On the horizontal axis, we see that the one who practices the profession of analyst has a very logical type of personality. This is easily explained: analysis requires a rational look at the information to be treated where the emotion must not be mixed up.

On the vertical axis, it is noted that there is a substantially equivalent distribution between the introverted and the extroverted type. This situation is explained by the nature of the tasks that the analyst must perform. So, it is:

  • Extrovert, when he has to look for needs by turning to others.
  • Introverted, when analyzing the information collected.

The qualities to succeed

A good functional analyst must have most of the following qualities. He can improve those he owns to facilitate his work.


The functional analyst does not create the need, he only accepts it. In this sense, he must offer an active listening to his interlocutor in order to understand his message. To listen to him is to understand what he says, it is to ask him questions.


The quality analyst creates links between the various pieces of information received to validate that they are consistent. This allows him to see what are the right paths to take.

Structured and methodical

The functional analyst does not proceed at random. It proceeds in stages. After each step, he knows how to adjust to define his next step.


The analyst who has the ability to quickly assimilate and understand the business and technological environment has the advantage of being able to quickly work on new solutions by making his analytical mind go.

In the spirit of synthesis

The functional analyst must know how to collect the information received, classify it, sort it and express it in his writings by a fair and clear synthesis for all.

Reflex to check himself

A verified job is a quality job. The analyst who first verifies his own work, and then by others, makes fewer mistakes. The earlier the errors are detected, the less impact they will have afterwards.


The analyst does not let the problems drag on. As soon as he sees them, he takes steps to resolve them or report their lives.

The ability to work in a team

The functional analyst is in contact with almost everyone involved in the project. He must work in cordial collaboration with all these people.

Technical (but not too much)

One of the duties of the functional analyst is to link the stakeholders to the IT implementation team. In this role of interpreter, it is advantageous to be comfortable in these two worlds. He must have as much knowledge in the field of business as on the technology behind the developed system.


The functional analyst may be faced with situations where project authorities have differing views. It is usually the responsibility of the project manager to resolve the impasse. However, the project manager does not control the content as a functional analyst. The analyst is necessarily involved in these discussions and the latter must maintain its neutrality and demonstrate its openness to all decisions.

By Eddie, Author at CallCriteria



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